SAP Knowledge Base Article - Public

2820481 - Canceled future record show in Job Information audit report

Symptom

You have created a future record for Job Information, and it triggers a workflow. The workflow was canceled however the future record shows in a Job Information audit report.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Create a Future record under Job Information for an employee
  2. Once the workflow is triggered, proxy as the the approver and then reject the request
  3. Execute a Job Information audit report and check that the future record is present in the report

Cause

In the current system behavior the record is written in the database table related to the employee information audit, but not in database table related to the UI.

Resolution

This is an expected behavior. Once the database related to the UI does not have the record it does not show in the UI, but as the record is saved in the table related to the audit it shows in the audit report.

Keywords

Canceled Future record - audit report - job information - JobInfo , KBA , LOD-SF-EC-JOB , Job Information , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors HCM Suite all versions