2820506 - Directory Search issue with Skill Search - SAP SuccessFactors Employee Profile

The customer is reporting an error when tries to find the correct number of users enroled in some specific Employee Directory, but the system is showing the wrong number.

SAP SuccessFactors Employee Profile (EP) - All Versions

1. Search by Skill in the Employee Directory; 
2. Now check one Employee Profile that has this skill maped and is not in the list above (X results);
3. Run the search again and the Employee searched above appears in the result list and have Y results in the Employee Directory. 

Directory skill search doesn't fetch the user who has the matching skill searched if the skill profile record for the user is not created(if the skill profile was never loaded for the user).

In order to resolve this you should make sure to load the user skill profile at least one before being able to search it in Directory Search.

directory, search, issue, skill, profile, employee, different, results, LOD-SF-EP, LOD-SF-EP-PP3, ECT-121418 , KBA , LOD-SF-EP-PP3 , DO NOT USE [Use a sub component of LOD-SF-EP] , LOD-SF-EP , People Profile , Problem