SAP Knowledge Base Article - Preview

2820803 - Incorrect name for email notification using mail form in ITSM Solution Manager 7.2


In ITSM Solution Manager 7.2, you have configured mail notification with mail forms.
You find in the notification email body that the name of the recipient is incorrect, even though the email address used is correct.



SAP Solution Manager 7.2


SAP Solution Manager 7.2


SOLMAN, Solution Manager 7.2, name, incorrect, wrong, attributes, email, notification, reporter, SMIN_STD_MAIL_FORM, ZMIN_STD_MAIL_FORM, SEND_MAIL_WITH_MAIL_FORMS , KBA , SV-SMG-SUP , Service Desk / Incident Management , Bug Filed

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.