SAP Knowledge Base Article - Preview

2820821 - Error: 'Comparison method violates its general contract!' when exporting a report to MS Excel from Crystal Reports for Enterprise

Symptom

  • When exporting a report to MS Excel (97-2003) from Crystal Reports for Enterprise, it display the following error:

    ,,Application crashed
    - [Internal Error ProgressDialogServiceL100]
    Caused by: Comparison method violates its general contract! - [CRSDK00001087]
    Caused by: Comparison method violates its general contract! - [Internal Error TimSortL899]"

  • Exporting the same report to 'MS Excel (97-2003) Data-Only' works fine.


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Environment

  • SAP Crystal Reports for Enterprise 4.2
  • SAP Crystal Reports for Enterprise 4.3  

Product

SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

CR4E export MS Excel comparison method violates general contract crystal report enterprise application crashed , KBA , BI-RA-CRE , Crystal Reports for Enterprise , Problem

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