SAP Knowledge Base Article - Public

2820847 - B1908: Benefits Reimbursement - Display Previous Year's Processed Claims

Symptom

Via employee self-service, users can now check all previously processed claims in a claim history flat list.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Employee Central: Global Benefits

Resolution

From b1908 release, users can now check all previously processed claims in a claim history flat list. Reimbursement programs may span multiple calendaryears. With this new view, users are able to browse to prior years‘ claims for audit/comparison or any other reason. 

GoToClaimHistory.jpg

By default, Start Date is current calendar year's first day and End Date is today's date. You can change these dates or search for any particular benefit's claim history.

ClaimsHistory.jpg


Note: This was previously available in V12 but not in PP3.

Keywords

History, Overview, Past, Record, Period, BEN-1068 , KBA , LOD-SF-EC-GBF , Global Benefits , How To

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions