SAP Knowledge Base Article - Preview

2820847 - Reviewing Employees' Benefit Claim History

Symptom

When viewing employees' Reimbursements section on their 'Benefits Overview' UI, the 'Recently Approved Claims' portlet only shows claims from the last year.
However, users can check all previously-processed claims from other years in the 'Claims History' screen, which is linked in this same portlet.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP SuccessFactors Employee Central

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions

Keywords

BEN-1068, benefit, benefits, overview, benefits overview, claim, claims, history, claims history, recently, approved, recently approved claims, year,  , KBA , LOD-SF-EC-GBF , Global Benefits , How To

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