SAP Knowledge Base Article - Public

2820958 - Benefits Auto enrollment Job is not creating enrollment for Insurance set as Manual Enrollment Type

Symptom

When Benefits Auto enrollment Job runs system is not creating enrollment for Insurance Benefit set as Manual Enrollment Type

Environment

  • SAP SuccessFactors Employee Central
  • Global Benefits 

Reproducing the Issue

  1. Set Insurance Benefit Enrollment Type as Manual
  2. Run  Benefits Auto enrollment Job
  3. Execution Manager triggers the following warning message: Some users were not processed because the new enrollment through job run is not allowed when the enrollment type is set to "Manual"
  4. Benefit Enrollment is not created for Insurance

Cause

Expected system behavior. In case the Enrollment Type is manual, the job performs only the premium recalculations.

Resolution

In case the Enrollment Type is manual, the job performs only the premium recalculations. For automatic enrollment types, the job creates the enrollment record. For both automatic and manual enrollment type, the job will only update the premium amount. The job will not update any additional information pertaining to changes in the benefit.

See Also

 Implementing and Configuring Global Benefits in Employee Central - Create Job for Auto Enrollment Benefit

Keywords

benefitAutoenrollment job benefit enrollment manual , KBA , LOD-SF-EC-GBF , Global Benefits , Problem

Product

SAP SuccessFactors Employee Central all versions