Symptom
When Benefits Auto enrollment Job runs system is not creating enrollment for Insurance Benefit set as Manual Enrollment Type
Environment
- SAP SuccessFactors Employee Central
- Global Benefits
Reproducing the Issue
- Set Insurance Benefit Enrollment Type as Manual
- Run Benefits Auto enrollment Job
- Execution Manager triggers the following warning message: Some users were not processed because the new enrollment through job run is not allowed when the enrollment type is set to "Manual"
- Benefit Enrollment is not created for Insurance
Cause
Expected system behavior. In case the Enrollment Type is manual, the job performs only the premium recalculations.
Resolution
In case the Enrollment Type is manual, the job performs only the premium recalculations. For automatic enrollment types, the job creates the enrollment record. For both automatic and manual enrollment type, the job will only update the premium amount. The job will not update any additional information pertaining to changes in the benefit.
See Also
Implementing and Configuring Global Benefits in Employee Central - Create Job for Auto Enrollment Benefit
Keywords
benefitAutoenrollment job benefit enrollment manual , KBA , LOD-SF-EC-GBF , Global Benefits , Problem