SAP Knowledge Base Article - Preview

2821132 - Manually changing the sender doesn't change the 'From' information in Message Center - Recruiting Management

Symptom

When manually changing the email address of the logged in user sending an ad hoc email to a candidate, it isn't changing the 'From' information when in Message Center. With this, the original email of that field (the previous email address) receives the replies of the candidate.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP SuccessFactors Recruiting Management
  • Message Center

Product

SAP SuccessFactors Recruiting all versions

Keywords

message center, change email address, change sender, modify sender, change email address. , KBA , LOD-SF-RCM , Recruiting Management , Problem

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