Symptom
You're using Multilevel Categorization in a service order, confirmation or service request. You can select categories. However when you save the service document the categories disappear. There is not any error message either.
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Environment
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SAP S/4HANA for Customer Management
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SAP Customer Relationship Management (CRM)
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SAP enhancement package for SAP CRM
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SAP enhancement package for SAP CRM, version for SAP HANA.
Product
SAP S/4HANA all versions ; SAP S/4HANA for customer management all versions ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions
Keywords
KBA , CRM-S4-SRV-SVO , S4CRM: Service Order , CRM-BTX-BF-CAT , Categorization and Reference Object in Transactions , CRM-S4-SRV-SRQ , S4CRM: Service Request , How To
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