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SAP Knowledge Base Article - PreviewSymptom
You have a product and a service item with the same ID. When you enter the item ID in a new sales order and select the service from the value help list, the system automatically picks the product instead.
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Environment
SAP Business ByDesign
Product
SAP Business ByDesign all versions
Keywords
account; sales org; distribution channel; produit; service; poste; commande , KBA , AP-SLO-SO , Sales Order , Problem
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