Symptom
Excel add-in throws an error "No authorization to record times for employee ABC on dd.mm.yyyy" when you try to save the time recordings on a project for a service agent by Excel uploading.
Environment
SAP Business ByDesign All Versions
Reproducing the Issue
- Make sure Excel Add-in has been successfully installed on client PC.
- Go to Time Administration work center.
- Go to Time Sheet view.
- Select any active employee, click Action: Upload Project Confirmations from Microsoft Excel to download the template.
- Maintain the Excel template with proper data, log in the Business ByDesign add-in with a project manager or time administrator user.
- Click button Save Data to.Excel Add-in throws error message: "No authorization to record times for employee ABC on dd.mm.yyyy". (ABC refers to the service agent ID)
Cause
The error occurs because a time agreement does not exist for service agent ABC.
Resolution
Please create a time sheet for the service agent by following steps.
-
Go to Business Partner Data work center.
- Go to Service Agents view.
- Find service agent ABC.
- Click Edit Time Sheet button.
- Save.
After the time sheet be created for service agent ABC, you will be able to record project time confirmation for the service agent via Excel add-in.
Keywords
Project Time Recording, Service Agent, Authorization, 项目工时, 服务代理, 权限, プロジェクト , KBA , SRD-HR-TLM , Time and Labour Management , How To
Product
SAP Business ByDesign all versions