2821625 - Currency conversion not working in Training Planner

After creating a training request, a warning message is being seen: "Some  costs could not be converted to USD and therefore are not included in the cost total."

SAP SuccessFactors Learning

1. Create a training request where the default currency is in USD

2. The training request submitted is on EUR currency

3. Noticed that the request has a small triagle with exclamation mark. When you hover over the icon there is message saying:

"Some  costs could not be converted to USD and therefore are not included in the cost total."

The Currency Convertion Set on the Training Request Period is missing

To resolve the issue, associate a currency conversion to the training request period.

1. Identify the Training Request Period

2. Go to LMS Admin side

3. Go to References > Learning > Training Request Period

4. Edit this and choose a Currency Conversion Set

NOTE:

If no Currency Conversion Set is available, you need to add it. To add/modify the currency coversion set, download the template and fill it out:

1. Import Data Tool (System Admin > Tools > Import Data)

2. Choose References from the Record Type list then Download

This will allow you to download the template. Fill it out with your conversion and import it through the Import Data Tool as well.

2413374 - LMS Training Planner - Knowledge Support and Tips

2343642 - Training Planner: Currencies conversion

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