Symptom
-
Why can't I close an old incident
- Unable to close an old support incident
- Why is old incident still displaying as open?
- How to close an incident created years ago?
- Closed incident showing as Sent to Customer
- Impossible to close an old case
- No option to close a support incident that was created years ago
Read more...
Environment
SAP for Me
Keywords
closing , resolved , confirm , confirmed , message , message , incidents from 2016 , 2015 , 2014 , 2013 , archived incident , old tickets , , KBA , XX-SER-FORME , SAP for Me , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.