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SAP Knowledge Base Article - PreviewSymptom
-
Why can't I close an old incident
- Unable to close an old support incident
- Why is old incident still displaying as open?
- How to close an incident created years ago?
- Closed incident showing as Sent to Customer
- Impossible to close an old case
- No option to close a support incident that was created years ago
Read more...
Environment
SAP for Me
Keywords
closing , resolved , confirm , confirmed , message , message , incidents from 2016 , 2015 , 2014 , 2013 , archived incident , old tickets , , KBA , XX-SER-FORME , SAP for Me , Problem
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