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SAP Knowledge Base Article - PreviewSymptom
When opening a Business Object (e.g Individual Customer, Accounts, etc) the Phone Number is not clickable. However, when checking in the Phone Number located within the Quick View, the field is clickable.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications 1908
Keywords
Ticket; Click to Call; Field; Telephone; Phone Number; , KBA , LOD-CRM-SRP , Service Request Processing , How To
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