2822120 - INVALID_MANAGER_ID : Failed to add/update user [xxxx] "" (N/A;N/A;N/A): Invalid Manager Id - "yyyy" – SuccessFactors SFAPI HCM suite

• You are using User entity to update user data in SuccessFactors
• There response payload has an error 

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• SuccessFactors HCM Suite - SFAPI (SOAP)
• Integration Add-On for SAP ERP HCM and SuccessFactors HCM Suite

Entity = User

Operation = Upsert

• Trigger SFAPI user upsert after a valid login
• The error faced is INVALID_MANAGER_ID : Failed to add/update user [xxxx] "" (N/A;N/A;N/A): Invalid Manager Id - "yyyy" 

    

  The value of the field "managerExternalId" is incorrect in the request payload

• Please check if the userId send in the field value "managerExternalId" is valid user in the SuccessFactors instance
• How can this be verified?
• Trigger a query for User with the "managerExternalId" value supplied to externalId field (select externalId,username from User where externalId='yyyy')
• If this returns <numResults>0</numResults>, it means this user(the manager id sent in the upsert payload) is not existing in the system
• Please create the user in the system and then resend the upsert

RH_SFI_SYNCHRONIZE_EMPL_DATA, user not found , manager not found, INVALID_MANAGER_ID : Failed to add/update user [xxxx] "" (N/A;N/A;N/A): Invalid Manager Id - "yyyy", SFAPI, User entity, SOAP, SuccessFactors HCM Suite , KBA , LOD-SF-INT-API , API & Adhoc API Framework , LOD-SF-INT , Integrations , How To

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