Symptom
You have maintained data under the Visits tab of an Account. But the export of the Account Visits Details object using Data Workbench brings 0 records for this Account.
Environment
SAP Cloud for Customer
Reproducing the Issue
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Go to the Data Workbench work center.
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Select Export.
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As Standard Object, select Account Visits Details.
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As Filter, select Account ID as field and enter one Account ID.
- Click Next and complete the export.
- Total Records are shown as 0.
Cause
The Account Visits Details object relates to data in the Visits Details tab of an account, not to data in the Visits tab. But for this account, no data is maintained under the Visits Details tab.
Resolution
The visit information maintained under Visits tab of the Account will be available in the root Account object.
Keywords
Account visit details, Export, OData, Visit details, Visit, zero, null, , KBA , LOD-LE-BP-BP , Business Partner , Problem