2822392 - 'Null' value in Manage My Team Tile

Symptom

A 'null' value can be seen in the 'Manage My Team' tile

Null Photo.png

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

Navigate to 'Manage My Team' tile on homepage
Observe 'null' value for reports

Cause

User does not have permission to view 'Location' for the selected user

Resolution

Go to Admin Center > Manage Permission Role
Select the permission role that is granted to the manager user
Under Employee Data, ensure that the 'View' permission for 'Location' is selected
You must also ensure that the affected users are in the target population for this permission role
Save
The 'null' value will be replaced by the users' location

Location Permission.png

Keywords

Null Manage My Team Tile Manager Location Permission , KBA , LOD-SF-PLT-HOM , Home Page , Problem

Product

SAP SuccessFactors HCM Suite 1511 ; SAP SuccessFactors HCM Suite 1602 ; SAP SuccessFactors HCM Suite 1605 ; SAP SuccessFactors HCM Suite 1608 ; SAP SuccessFactors HCM Suite 1611 ; SAP SuccessFactors HCM Suite 1702 ; SAP SuccessFactors HCM Suite 1705 ; SAP SuccessFactors HCM Suite 1708 ; SAP SuccessFactors HCM Suite 1711 ; SAP SuccessFactors HCM Suite 1802 ; SAP SuccessFactors HCM Suite 1805 ; SAP SuccessFactors HCM Suite 1808 ; SAP SuccessFactors HCM Suite 1811 ; SAP SuccessFactors HCM Suite 1902 ; SAP SuccessFactors HCM Suite 1905 ; SAP SuccessFactors HCM Suite 1908 ; SuccessFactors HCM Suite 1204 ; SuccessFactors HCM Suite 1207 ; SuccessFactors HCM Suite 1210 ; SuccessFactors HCM Suite 1302 ; SuccessFactors HCM Suite 1305 ; SuccessFactors HCM Suite 1308 ; SuccessFactors HCM Suite 1311 ; SuccessFactors HCM Suite 1402 ; SuccessFactors HCM Suite 1405 ; SuccessFactors HCM Suite 1408 ; SuccessFactors HCM Suite 1411 ; SuccessFactors HCM Suite 1502 ; SuccessFactors HCM Suite 1505 ; SuccessFactors HCM Suite 1508