SAP Knowledge Base Article - Preview

2822447 - On Creating and Saving of New Ticket, it gets Release to FSM

Symptom

The ticket automatically get release to FSM on saving it.


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Environment

SAP Cloud for Customer .

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Release to FSM , KBA , field service management , LOD-CRM-SRP-CSI , Integration of service ticket with Core systems , Problem

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