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SAP Knowledge Base Article - PreviewSymptom
This document explains that you can use the available Badi option to enable or disable all reply options such as (Reply, Forward, or Reply with Outlook) for e-mail, as well as the list of the BADI exists for the Tickets scenario and your correspondent functionalities.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
BADI; E-mail; Communication; Interaction;COD_MANAGE_AWS_FEATURES; COD_BADI_SMAP_RESTRICT_FRO; BADI_EMAIL_OUT_SUB_SUFFIX; DISABLE_FEEDER_SEND
, KBA , LOD-CRM-SRP , Service Request Processing , How ToAbout this page
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