SAP Knowledge Base Article - Public

2822482 - Employee Profile domain report failing to run or returning blank values

Symptom

  • Employee Profile report keeps loading.
  • Download report as csv returns blank file.

 "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

Employee Profile - Reporting

Reproducing the Issue

  1. Go to Reporting > Run and Employee Profile domain report.

  2. When you choose the option to Run Online the report continues to load without success;

    Capture.PNG


  3. When you download as csv the file is blank;

    Capture2.PNG

Cause

One of the columns that is added in the report is an attachment field.

Resolution

Reporting on attachment fields is not supported and so the column for attachment will need to be removed.

See the below KBA for further info;

2397810 - Is it possible to report on the attachment information?

Keywords

reporting, Ad hoc, Employee Profile, EP, loading, blank , KBA , LOD-SF-EP-REP , Ad Hoc Report (Employee Profile) , Problem

Product

SAP SuccessFactors HCM Core 1808 ; SAP SuccessFactors HCM Core 1811 ; SAP SuccessFactors HCM Core 1902 ; SAP SuccessFactors HCM Core 1905