SAP Knowledge Base Article - Public

2822505 - User receives an error when accessing candidates in the requisition page

Symptom

User receives an error when trying to view the candidate applications on a Job Requisition with the following finger print:280602a08732540200ab61cdb7bcdca6d06493a2

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Job Requisitions
  2. Select candidates 
  3. Receive Error Message with Fingerprint: 280602a08732540200ab61cdb7bcdca6d06493a2

Cause

A configuration change has been made on the candidate application and has not been updated in the candidate display options.

Resolution

The Error is being caused by a configuration issue on the Application XML Template.

A field has been deleted in the application template but that field was not removed from application template Candidate Display options.

No field was selected in the display options and since it is not a required field, no error was received when saving the changes in manage templates.

Keywords

280602a08732540200ab61cdb7bcdca6d06493a2, Candidate pipeline, Applications , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors Recruiting all versions