SAP Knowledge Base Article - Public

2822531 - Receiving error when trying to access Manage Pending Hires Onboarding - Onboarding 1.0

Symptom

  • When accessing the Onboarding Manage Pending Hires Error Message "while trying to invoke the method com.successfactors.codomain.mph.query.MPH2APIRespondeVO.getResultMap() of a null object loaded from local variable 'dataSourceResult'" appears.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

  1. Access Manage Pending Hires
  2. Select Onboarding from the left dropdown
  3. Error messages appear

MPHError.png

Cause

The cause of this error message is a misconfiguration done in the enabling process of the Enhanced Manage Pending Hires feature.

Resolution

For the resolution of this problem, please go through the KBA, that guides the enabling process of the Enhanced Manage Pending Hires feature, and check if all the process are correct.

2792558 - Enhanced Manage Pending Hires Feature - Onboarding 1.0 [Integration with EC]

Keywords

MPH, error message, com.successfactors.codomain.mph.query, Enhanced Manage Pending hires, null object, dataSourceResult, ServerErrorException, Onboarding 1.0, ONB 1.0, OBD , KBA , LOD-SF-OBD-MPH , Manage Pending Hires , Problem

Product

SAP SuccessFactors Onboarding 1905