SAP Knowledge Base Article - Public

2822604 - Can't complete envelope error-DocuSign

Symptom

  •  Asychronous error during any step that requires signing
  • Cannot proceed with activity
  • Error only last for a few hours or a few days
  • error keeps occuring every so often

Environment

 SAP SuccessFactors Onboarding

Resolution

  •  Customers please open a ticket with support
  • Support please see internal memo

Keywords

DocuSign, docusign, asynchronous, signature, ONB, OBD , KBA , LOD-SF-OBD-DOC , Document Center, Documents , LOD-SF-OBD , Onboarding , Problem

Product

SAP SuccessFactors Onboarding