SAP Knowledge Base Article - Public

2822932 - Start WorkOrder Event Reason Not Configured - EC

Symptom

When trying to add a Contingent worker, an error is thrown - Start WorkOrder Event reason not configured - even though the event reasons are configured in the instance.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Environment

  • SAP SuccessFactors HCM Suite
  • SAP SuccessFactors Employee Central

Cause

This issue is caused due to duplicate values for the events SCWK and ECWK.

Check tool.png

Resolution

  • To confirm the issue , please run the check tool or export the picklist and check if there are duplicated values for the events .
  • To delete the duplicated values in the picklist follow the KB article 2088658 - Picklists: Working with Legacy Picklists (Importing, Editing and Creating) - Platform
  • To check and verify the event status,  refer to the KB article 2664871 - Check Tool: Check to verify Events have only one status.(EventsWithSeveralStatuses)

Keywords

sf, success factors, ec, cwf , KBA , LOD-SF-EC-CWF , Contingent Workforce , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM suite all versions