SAP Knowledge Base Article - Public

2822963 - Employee Portal Refresh - Onboarding

Symptom

  • Steps to copy or refresh Onboarding Employee Portal.
  • What is the process to request an Employee Portal copy or refresh in Onboarding?
  • How to request a Onboarding Employee Portal copy or refresh with SuccessFactors Support.
  • Is it possible to copy only Employee Portal without performing an entire instance refresh?

Environment

SAP SuccessFactors Onboarding

Resolution

  1. Create a support case with SuccessFactors Product Support, making sure to provide both the source and destination ONB account id.
  2. The assigned Support Engineer will submit the appropriate request to the Onboarding Operations Team.

Keywords

SF, Success Factors, ONB, OBD, ep, on boarding , KBA , LOD-SF-OBD-ACC , SuccessFactors Onboarding Accessibility , How To

Product

SAP SuccessFactors Onboarding