2822963 - Employee Portal Refresh - Onboarding

• Steps to copy or refresh Onboarding Employee Portal.
• What is the process to request an Employee Portal copy or refresh in Onboarding?
• How to request a Onboarding Employee Portal copy or refresh with SuccessFactors Support.
• Is it possible to copy only Employee Portal without performing an entire instance refresh?

SAP SuccessFactors Onboarding

1. Create a support incident with SuccessFactors Product Support, making sure to provide both the source and destination ONB account id.
2. The assigned Support Engineer will submit the appropriate request to the Onboarding Operations Team.

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