SAP Knowledge Base Article - Public

2823035 - Inactive conditions in a sales order - SAP S/4HANA Cloud

Symptom

The conditions of a sales document item are set as 'inactive'.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP S/4HANA Cloud

Cause

The conditions of the sales document item are inactive due to the fact, that the sales document item is statistical.

The sales document item has been set as statistical due to configuration setting of the used rejection reason.

Resolution

Go to the 'Define Reasons for Rejection' (ID 102494) configuration activity.
You can find this configuration activity by using the search function in your configuration environment.
For more information about your configuration environment, see Configuration Environment of SAP S/4HANA Cloud.

Check the setting of field 'Statistics'. It indicates whether the system takes the value of an item into account when it determines the total value of a document.

Define Resons for Rejection

There are 3 options to choose from:

  • " " = "System will copy item to header totals"
  •  X  = "No cumulation - Values cannot be used statistically"
  •  Y  = "No cumulation - Values can be used statistically"

In case of option 'X' the sales order item will be set as statistical if the rejection reason is used.

See Also

Configuration Environment of SAP S/4HANA Cloud

Keywords

OVAG, KONV-KINAK, , KBA , SD-BF-PR , Pricing , SD-SLS , Sales , SD-BF-PR-2CL , Pricing (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions