2823035 - Inactive conditions in a sales order - SAP S/4HANA Cloud Public Edition

The conditions of a sales document item are set as 'inactive'.

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SAP S/4HANA Cloud Public Edition

The conditions of the sales document item are inactive due to the fact, that the sales document item is statistical.

The sales document item has been set as statistical due to configuration setting of the used rejection reason.

Go to the 'Define Reasons for Rejection' (ID 102494) configuration activity.
You can find this configuration activity by using the search function in your configuration environment.
For more information about your configuration environment, see Configuration Environment of SAP S/4HANA Cloud Public Edition.

Check the setting of field 'Statistics'. It indicates whether the system takes the value of an item into account when it determines the total value of a document.

There are 3 options to choose from:

• " " = "System will copy item to header totals"
•  X  = "No cumulation - Values cannot be used statistically"
•  Y  = "No cumulation - Values can be used statistically"

In case of option 'X' the sales order item will be set as statistical if the rejection reason is used.

Configuration Environment of SAP S/4HANA Cloud Public Edition

OVAG, KONV-KINAK, , KBA , SD-BF-PR , Pricing , SD-SLS , Sales , SD-BF-PR-2CL , Pricing (Public Cloud) , Problem