SAP Knowledge Base Article - Public

2823072 - timestamp error-index fields

Symptom

  • Error occured time stamp error
  • incorrect or missing index field on the backend
  • Check implementation partner configuration
  • label is in the place of the code key name

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Pick up candidate
  2. receive "Error occured" screen with time stamp and server information

Resolution

  • Customers/partners--please ensure that you have not updated the label of a key as the key name (for example if key 'DeptCode' has label 'Location' but you have changed some key settings to have key name as 'Location' and not 'DeptCode').
  • If you have checked this off and issue is still occuring or if you are unsure then please open a ticket with support.   

Support please see internal memo

Keywords

ONB, OBD, index, fields, super admin, corporate structure , KBA , LOD-SF-OBD , Onboarding , Problem

Product

SAP SuccessFactors Onboarding