SAP Knowledge Base Article - Public

2823102 - Query is not being saved after being created - Canvas reporting


When you build a Detailed Reporting or Advanced Reporting query in Canvas, the system is not saving the report even after clicking the 'Save' button.

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  • SAP SuccessFactors HXM Suite
  • Canvas Reports
  • Detailed Reporting
  • Advanced Reporting

Reproducing the Issue

  1. Build a Detailed Reporting query.
  2. Click the Save button under File > Save 

Save Query.png

  1. Will show that the Query was Saved

Query Saved.png

  1. Go back to Report Center 
  2. Check Report again, it will not be saved

Not Saved.png


User clicked the 'Report Center' button to go back, and system does not save unless you confirm the query.


The first time you create a new component (e.g. List Report, Pivot table, etc), to save the query you will need to click the 'Return' button after saving the query, and afterwards the 'OK' button.


OK button.png

When you go back to the page, the query will be saved.

Query OK.png

See Also

2537325 - Detailed Reporting in the Online Report Designer/Canvas Reporting - User Assistance Documentation link 


Detailed Reporting not saving query canvas report ORD , KBA , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, YouCalc, ORD) , LOD-SF-ANA-ORD , Online Report Designer , Problem


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