SAP Knowledge Base Article - Public

2823102 - Query is not being saved after being created - Canvas reporting

Symptom

When you build a Detailed Reporting or Advanced Reporting query in Canvas, the system is not saving the report even after clicking the 'Save' button.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental"

Environment

  • SAP SuccessFactors HXM Suite
  • Canvas Reports
  • Detailed Reporting
  • Advanced Reporting

Reproducing the Issue

  1. Build a Detailed Reporting query.
  2. Click the Save button under File > Save 

Save Query.png

  1. Will show that the Query was Saved

Query Saved.png

  1. Go back to Report Center 
  2. Check Report again, it will not be saved

Not Saved.png

Cause

User clicked the 'Report Center' button to go back, and system does not save unless you confirm the query.

Resolution

The first time you create a new component (e.g. List Report, Pivot table, etc), to save the query you will need to click the 'Return' button after saving the query, and afterwards the 'OK' button.

Return.png

OK button.png

When you go back to the page, the query will be saved.

Query OK.png

See Also


2537325 - Detailed Reporting in the Online Report Designer/Canvas Reporting - User Assistance Documentation link 

Keywords

Detailed Reporting not saving query canvas report ORD , KBA , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, YouCalc, ORD) , LOD-SF-ANA-ORD , Online Report Designer , Problem

Product

SAP SuccessFactors HXM Suite all versions