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2823124 - Central Configuration Manager crashes (CCM/SVCMgr)

Symptom

  • Central Configuration Management (CCM) crashes on startup (SvcMgr.exe)
    • SAP BusinessObjectsBinary has stopped working
  • Error in windows Event Viewer:
Problem signature: Problem Event Name: APPCRASH
Application Name: SvcMgr.exe Application Version: 14.2.6.3146  (Note that this version number may vary)
Application Timestamp: 5cd5e7d5
Fault Module Name: cxlibw-5-0.dll
Fault Module Version: 14.2.6.3146  (Note that this version number may vary)
Fault Module Timestamp: 5cd5c66a
Exception Code: c0000005
Exception Offset: 000000000000c4e2
  • During update or repair the following errors may be shown:
    • Microsoft Windows Based Script Host has stopped working
    • SAP BusinessObjectsBinary has stopped working


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Environment

  • SAP BusinessObjects Business Intelligence Platform (BI) 4.x
  • Windows Server

Product

SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

terminates, fails, fault, crash , KBA , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem

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