2823397 - FAQ: CIG / CI Integration error for service items - Ariba Cloud Integrations

In Scenarios with Service Purchase orders(PO), Quotation, Contract, you may face below errors if the business function LOG_MM_P2PSE_1 is not active:

• The issue happens when you have multiple services lines in the PO.
• You are facing error "double line zero” in CIG transaction tracker.
• You are getting this error in SRT_MONI: "An ECH process could not be determined for proxy method II_ARBCIG_QUOTE_PURCH_CONTRACT~QUOTE_MESSAGE_PURCH_CONTRACT"

SAP ECC/ERP.

You are facing the error "Unplanned service & may not be entered" and the SRVMAPKEY field in table ESLL is empty when creating the PO in SAP ERP, The issue only happens when you have multiple services lines in the PO, You are facing error "double line zero” in CIG transaction tracker, Maintain the SRVMAPKEY in ARBCIG_TVARV, LOG_MM_P2PSE_1, Service error only when PO has multiple service lines in ERP - Ariba Cloud Integrations, An ECH process could not be determined for proxy method II_ARBCIG_QUOTE_PURCH_CONTRACT~QUOTE_MESSAGE_PURCH_CONTRACT, Mapping from API and API Method to Business Process, FAQ: CIG / CI Integration error for service items - Ariba Cloud Integrations , KBA , BNS-ARI-TRF , Automatic Hand-over to the Ariba Support Organization , Problem