SAP Knowledge Base Article - Public

2823481 - Error when trying to create a Scheduled Change Audit Report


  • When trying to create a scheduled Change Audit Report, it is being shown an error once the submit button is clicked.
  • The error/warning message shown "You have exceeded the limit of 10 users selected" after hit submit button.

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SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Go to Admin Center;
  2. Go to Change Audit Reports;
  3. Select the report you want to create;
  4. Insert a time range of less than 7 days;
  5. Mark the report as recurrent;
  6. Select a start date in the past and an end date in the future;
  7. Click to submit;
  8. Receives the error: First occurance time and Report End time are not valid. for Key XXXXXXXX with the index 0


  • Start Date of the scheduled Change Audit report is in the past. The Start date is the date when the report will start to be generated automatically, according to the time range and the recurrence informed. Since that, the start date needs to be setup at least current date to future date.

  • When you choose Person Search, you can create a change audit report for up to 10 users.


  • When trying to configure a scheduled change audit report, please make sure to select a start date is either in current date to future so the report will start to be generated automatically after that date and time. The end date can be configured to a future date when you want the report stop running automatically.


    • Consider the scenario below was created in system at: 11/07/23
      • Time range: 11/07/23, 8:22 AM - 11/08/23, 8:22 AM (it set the slot where report will collect and provide data)
      • Recurring Pattern: Start: 11/08/23, 8:22 AM - End: 11/15/23, 8:25 AM (It set period and how many time the report will run)

Note: When you choose Person Search report, you can create a change audit report for up to 10 users each time, In case you need this behave to be reconsider, please check the process to how request improvement: 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me

See Also


First occurance time and Report End time are not valid, Change Audit Report, Scheduled, Recurrent, Recurrence, Start Date, End Date, Time Range, Audit, Change,  INC6503349 , KBA , LOD-SF-PLT-CHA , Change Audit , Problem


SAP SuccessFactors HXM Suite all versions