SAP Knowledge Base Article - Public

2823495 - Min and Max Values are being displayed in reverse order - 360 Multi Rater

Symptom

 The Min and Max values are being displayed in reverse order in the 360 Detailed Report

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

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Environment

360 Multi Rater

Reproducing the Issue

1. Go to Admin Center
2. Click the Performance Inbox and open the 360 Multi Rater Form
3. Click the 360 Detailed Report and observe that the Min and Max values are in reverse order.

Resolution

If you have an Implementation Partner/Consultant that is working for you, they need to access the following below:

1. Login to the Provisioning Settings
2. Navitage to the Company Settings
3. Disable the option: Rating Scale Order: lower values are considered MORE favorable (e.g. 1 is better than 5) (Used for Dashboards & Reports only).

Otherwise, kindly reach out via the Cloud Product Support to assist you on disabling the said option.

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Keywords

Min and Max Values are being displayed in reverse order - 360 Multi Rater , KBA , LOD-SF-MTR-RAT , Ratings and Weights , Problem

Product

SAP SuccessFactors HCM Core all versions