SAP Knowledge Base Article - Public

2823500 - How are the Subject User Details displayed in Workflow Details Page


  •  What are the details of the subject user getting displayed in workflow details page?
  •  Is it possible to add more details of the subject user in the workflow details page?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


 SAP SuccessFactors Employee Central - Workflow



Four details of the subjet user as below are getting displayed in the workflow details page.

  1. Row 1 – Full Name of the Subject User.
  2. Row 2 – Job Information - Job title (This field value is taken from jobInfo>job-title field).
  3. Row 3 – Job Information - Location (This field value is taken from jobInfo>location field).
  4. Row 4 – Number of Direct Reports (If there is no direct reports then it will be displayed as "No Direct Reports" as in above screenshot)

More information of the subject user cannot be added to the workflow as this is standard and it is not customizable.

Note: If picklist is assigned to job information - job title field then, picklist option id will be displayed in workflow details page. Expectation is to keep the job title field as string field, in which value will be auto populated from job classification, refer to - Data model field information guide. If you still want to keep picklist and display picklist label in workflow details page then please raise a product enhancement request - How to Submit Enhancement Requests for SAP SuccessFactors Products.


Workflow, Subject User , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC , Employee Central , Problem


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Core all versions