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SAP Knowledge Base Article - PreviewSymptom
You have implemented the CTI BAdI to handle the inbound calls i.e. enhancement option "CTICallWrap-upActions", but the BAdI is not getting triggered in Fiori Client.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
CTI, Badi, Call, wrap up, action, fiori, RUI, live activity , KBA , cti, badi, call, wrap up, action, fiori, , LOD-CRM-LA , Live Activity , Problem
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