Symptom
Visualizing a Job Requsition brings the error "Your request has not been processed successfully. Please try again. 900-001-6"
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Recruiting Management (RCM) - All versions
Reproducing the Issue
- Login to the system
- Navigate to recruiting
- Open a Job Requisition
- See the error
Cause
Error 900-001-6 is a generic error, and one of the causes for this error is having declared in the Job Requisition template the originatorName as a custom operator field, and then reassigning the Originator via "Reassign Job Requisition"
<field-definition id="originatorName" type="operator" required="false" custom="true">
<field-label mime-type="text-plain" lang="en_US"><![CDATA[Originator]]></field-label>
<field-label mime-type="text-plain" lang="es_ES"><![CDATA[Originator]]></field-label>
<field-label mime-type="text-plain" lang="fr_CA"><![CDATA[Originator]]></field-label>
</field-definition>
According to RCM Imp. Guide, under section Requisition> Configuring XML > field-definition Elements > id Attribute : you will find this about originatorName: "Automatically captures the value of the user who created the requisition. Should not be configured to be editable by other users"
Currently RCM does not Support any Custom Operators, declaring such fields in XML can cause unpredictable results. (To avoid future mistakes, on release 1905, there was a warning message added when trying to upload such configuration, KBA 2803242)
Resolution
Remove originatorName from the xml and then try to reassign the operator again
See Also
2803242 - Warning: Operator field "originatorName" cannot be a custom field - Recruiting Management
2707370 - Characteristics and Limitations of field types - Recruiting Management
Keywords
operator name, 900-001-6, Custom operator, originator , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem
SAP Knowledge Base Article - Public