SAP Knowledge Base Article - Public

2823968 - Why can I not search for some Positions or Employees in the Succession Org Chart?


When searching for some positions or employees in the Succession Org Chart, the logged in user gets the following error message: "You don't have a permission to access to selected user.".


SAP SuccessFactors Succession & Development

Reproducing the Issue

  1. Go to Succession > Succession Org Chart > Search a position or a employee;
  2. It will show the error: "You don't have a permission to access to selected user.".


The "Organization Chart Navigation Permission" option is enabled in RBP under General User permission and "Limit succession org chart visibility to basic org chart target population" is enabled under Admin Center> Org Chart Configuration. If these options are enabled, a restriction will be applied to the Succession Org Chart, so that the logged-in user is only able to access employees which are part of the target population of his/her "Organization Chart Navigation Permission".

If the user tries to access an employee outside his/her target population, the user will receive the following message: "You do not have permission to access the selected user".


  1. Navigate to Admin Center > Succession > Org Chart Configuration;
  2. Un-check Limit the visibility of the backup organization chart to the basic organization chart target population;
  3. Save the changes.

See Also

Succession Org Chart - Admin Center Configuration Wiki Page.


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SAP SuccessFactors Succession & Development all versions