Symptom
- You want to know how to navigate to administrative features to manage your Interaction Center
- You have migrated from SAP CRM and you wonder which business role replaces IC_MANAGER business role
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Environment
- SAP S/4HANA for Customer Management
- SAP S/4HANA Service
Product
SAP S/4HANA 1909 ; SAP S/4HANA 2020 ; SAP S/4HANA 2021 ; SAP S/4HANA 2022 ; SAP S/4HANA 2023 ; SAP S/4HANA for customer management all versions
Keywords
KBA , CRM-S4-IC-ALT , S4CRM: Alerts , CRM-S4-IC-EMS , S4CRM: E-Mail Response Management System , CRM-S4-CNT , S4CRM: Best Practices Content , CRM-S4-IC-BF , S4CRM: Basic Functions , Problem
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