SAP Knowledge Base Article - Public

2824240 - Manage Workflows for Purchase Orders: The People Picker dialog box does not list any users


You created business users in your SAP S/4HANA Cloud system using the Manage Workforce app.

You are using the Manage Workflows for Purchase Orders app to create a new flexible workflow scenario.

You are creating a new workflow step in your workflow. In the Recipients step, you cannot select any users using the People Picker or F4 Help option.

The People Picker dialog box does not display any users.



Reproducing the Issue

  1. Open the Manage Workflows for Purchase Orders app.
  2. Click the Create button.
  3. In the Workflow Name field, enter the name of your choice.
  4. In the Steps are, click the Create button to add a new workflow step.
  5. Choose Add to simulate the creation of a new workflow entry.
  6. In the Header area, select Release of Purchase Order in the Step Type field.
  7. In the Recipients area, select User in the Assignment By field.
  8. In the Recipients area, click the People Picker button in the User field.

    The Select: People Picker for Purchase Order Approver dialog box opens.

  9. In the dialog box, click the Go button.

    No users are found. 


The People Picker dialog box calls the S_POWorkflowRecipientVH CDS View to get business users enabled to be an approver.

The People Picker dialog box only displays business users assigned to the SAP_BR_PURCHASING_MANAGE business role.

You can only select a business user business user assigned to the SAP_BR_PURCHASING_MANAGE to an approver of a workflow.


You must add the SAP_BR_PURCHASING_MANAGER business role to all business users enabled to be an approver.

Business users also require that business role to open the My Inbox - Approve Purchase Orders app.

You can use the Maintain Business Users app to assign business roles to users.

In Manage Workflows for Purchase Orders app, the People Picker dialog box also will display users assigned to SAP_BR_MANAGER or SAP_BR_PURCHASING_MANAGER business roles.

See Also


SAP_BR_MANAGER, SAP_BR_PURCHASING_MANAGER, SAP_BR_PROJ_MANAGE_COMM, S_POUsersToAuthProfile, S_MMPURWorkflowVH_CDS, M_BEST_EKO, People Picker, Recipient, Workflow , KBA , MM-FIO-PUR-PO , Fiori UI for Purchase Orders , MM-PUR-GF-WOF , Workflow , How To


SAP S/4HANA Cloud all versions