2824240 - Purchasing workflow no users listed in people picker

You are using the APP 'Manage Workflows for Purchase Orders' to create a new flexible workflow scenario. When you add a new step sequence and try to select a user, using the people picker or F4 Help. No users are listed, but you have many fully maintained users.

SAP S/4HANA Cloud All versions

1. Open the APP 'Manage Workflows for Purchase Orders'.
2. Choose Add to simulate the creation of a new workflow entry.
3. Enter a Dummy title. 
4. Navigate to the STEP SEQUENCE section, and choose Add.
5. Set type Release of Purchase Order.
6. In the recipients section choose Assignment By: User
7. Try to select a user with the people picker (F4 help)
8. No users are found. 

The CDS view used to select the users 'S_POWORKFLOWRECIPIENTVH' has an embedded authorisation validation. Only users that have a manager role assigned will be displayed as possible approves of a workflow in the manage workflow Apps.

The system administrator has to add the manager role to the user BECAUSE this manager role (SAP_BR_PURCHASING_MANAGER) is required to use the My Inbox - Approve Purchase Orders APP. Use the APP 'Maintain Business Users' to add the manager roles to user that will be approving workitems. In the Purchasing case, if you add business roles SAP_BR_MANAGER or SAP_BR_PURCHASING_MANAGER to a fully maintained user, it will then be proposed in the people picker of the 'Manage Workflows for Purchase Orders' APP.

Related Documentation

SAP_BR_MANAGER, SAP_BR_PURCHASING_MANAGER, SAP_BR_PROJ_MANAGE_COMM, S_POUsersToAuthProfile, S_MMPURWorkflowVH_CDS, M_BEST_EKO. , KBA , MM-FIO-PUR-PO , Fiori UI for Purchase Orders , MM-PUR-GF-WOF , Workflow , How To