SAP Knowledge Base Article - Public

2824240 - Manage Workflows for Purchase Orders: The People Picker dialog box does not list any users

Symptom

When using the 'Manage Workflows for Purchase Orders' app to create a new flexible workflow entry and creating a new workflow step.
In the Recipients step, it is not possible to select any users using the value help option.
The People Picker dialog box does not display any users.

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. Open the Manage Workflows for Purchase Orders app.
  2. Click the Create button.
  3. In the Workflow Name field, enter the name of your choice.
  4. In the Steps are, click the Create button to add a new workflow step.
  5. Choose Add to simulate the creation of a new workflow entry.
  6. In the Header area, select Release of Purchase Order in the Step Type field.
  7. In the Recipients area, select User in the Assignment By field.
  8. In the Recipients area, click the People Picker button in the User field.
    The Select: People Picker for Purchase Order Approver dialog box opens.
  9. In the dialog box, click the Go button.
    No users are found. 

Cause

The People Picker dialog box calls the S_POWorkflowRecipientVH CDS View and picks up users enabled as approvers.
It only displays business users assigned to the SAP_BR_PURCHASING_MANAGER business role.

Resolution

You can add the SAP_BR_PURCHASING_MANAGER business role to all users that are to be enabled as PO approvers
or create your own busness role including business catalog SAP_MM_BC_PO_WIAPPROVE_PC.

See Also

Keywords

SAP_BR_MANAGER, SAP_BR_PURCHASING_MANAGER, SAP_BR_PROJ_MANAGE_COMM, S_POUsersToAuthProfile, S_MMPURWorkflowVH_CDS, M_BEST_EKO, People Picker, Recipient, Workflow, SAP_MM_BC_PO_WIAPPROVE_PC , KBA , MM-FIO-PUR-PO , Fiori UI for Purchase Orders , MM-PUR-GF-WOF , Workflow , How To

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions