Symptom
- When using the 'Manage Workflows for Purchase Orders' app to create a new flexible workflow entry and creating a new workflow step.In the Recipients step, it is not possible to select any users using the value help option.
- The approvers don't see all details of the approval task.
- The People Picker dialog box does not display any users.
- No users available in manage workflows for purchase order application.
- No users available in manage workflows for purchase requisition application.
- No users available in manage workflows for purchase contract application.
- No users available in manage workflows for supplier invoice application.
- No users available in manage workflows for Service entry sheet application.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Open the Manage Workflows for Purchase Orders app.
- Click the Create button.
- In the Workflow Name field, enter the name of your choice.
- In the Steps are, click the Create button to add a new workflow step.
- Choose Add to simulate the creation of a new workflow entry.
- In the Header area, select Release of Purchase Order in the Step Type field.
- In the Recipients area, select User in the Assignment By field.
- In the Recipients area, click the People Picker button in the User field.
The Select: People Picker for Purchase Order Approver dialog box opens. - In the dialog box, click the Go button.
No users are found.
Cause
1.Missing role or catalog
and/or
2.Work agreement missing
Resolution
1.Create your own business role by copying "Manager (SAP_BR_MANAGER)" or "Purchasing Manager (SAP_BR_PURCHASING_MANAGER)"business roles
and this role has to be assigned to all users that are to be enabled as PO approvers.
2. For this role include the respective business catalog for approval.
examples catalog are given below:
- SAP_MM_BC_PO_WIAPPROVE_PC is for PO
- SAP_MM_BC_PR_WIAPPROVE_PC is for PR
- SAP_MM_BC_SES_WIAPPROVE_PC is for SES
Refer below help document for catalogs related to Various documents
Working with Purchase Orders in My Inbox | SAP Help Portal
Search for any documents help document in above link in search space 'Working with * in My Inbox'
For example search with 'Working with contracts in My Inbox'you will get results 'Working with Purchase Contracts in My Inbox'
3.Create a valid work agreement for the worker and maintain supervisor/manager details through the app "Manage Workforce" for the corresponding work agreement with proper Validity.
Keywords
SAP_BR_MANAGER, SAP_BR_PURCHASING_MANAGER, SAP_BR_PROJ_MANAGE_COMM, S_POUsersToAuthProfile, S_MMPURWorkflowVH_CDS, M_BEST_EKO, People Picker, Recipient, Workflow, SAP_MM_BC_PO_WIAPPROVE_PC,Workflow Access, My Inbox access , KBA , MM-FIO-PUR-PO , Fiori UI for Purchase Orders , MM-PUR-GF-WOF , Workflow , How To