SAP Knowledge Base Article - Public

2824413 - Recruiter unable to add themselves to the recruiting team - Recruiting Management

Symptom

Recruiting Users are unable to add themselves to the recruiting team on the Job Requisition.

Environment

SAP SuccssFactors Recruiting Management

Reproducing the Issue

  1. Recruiter 1 removes themselves as the recruiter. 
  2. Add Recruiter 2 as the primary recruiter of the requisition. 
  3. Recruiter 1 adds themselves to the Recruiting team using Manage Additional Users
  4. Save the Job Requisition. 

Cause

This can be seen as expected behavior. The recruiter is unable to add themselves to the recruiting team when they are still a recruiter on the job requisition. Until the Job Rrquisition is saved the Recruiter 1 will still be assigned to the requisition. Once the Job Requsition has been saved and been assigned to Recruiter 2 then Recruiter 1 can be added to the Recruiting Team.

Resolution

There is three workarounds for this should the fields be required:

  1. You can add the user to a Recruiting Team group and assign this to the job req template in Manage Recruiting Team Settings. All the users in the Recruiting Team group will be added to the Job Req once it is saved.
  2. If fields are all required:
    1. Add a third user to the operator team.
    2. Assign Recruiter 2 to the operator field and save.
    3. Then remove the third user, assign Recruiter 1 to the team and save.
  3. Reassign the operator field that has Recruiter 1 with Recruiter 2 using the Reassign Job Requistion tool. You will then need to go to the Job Requisition to assign Recruiter 1 to the operator team.

If you would like to see this changed please raise an enhancement request for our Product Management team to review on our Customer Influence portal for Recruiting.

See Also

2103300 - Reassign Job Requisition

2090228 - How to Submit Enhancement Requests for SAP SuccessFactors Products

Keywords

required, field, operatorTeam, switch, swap,   , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Product Enhancement

Product

SAP SuccessFactors Recruiting all versions