Symptom
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
When an admin is attempting to view and select Account Code values within the Record Learning - Financial tool, the following error is generated
Environment
SAP SuccessFactors Learning Management System (LMS) - All Supported Versions
Reproducing the Issue
- Navigate to Users > Tools > Record Learning - Financial
- Populate all the required values from Step 1 through to Step 6
- In Step 6 select Edit
- Now attempt to select 'add one or more from list'
- Error is generated
Cause
There is a missing workflow which needs to be added to the role associated to the administrator
Resolution
-
Identify the role which the administrator is using
-
Add the Search Account Code workflow to the role and save.
-
Request the administrator to try again and now they will have access to the Account Code screen
Keywords
account code, workflow, Record Learning - Financial, Search Account Code, do not have permissions, view this page , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , Problem