SAP Knowledge Base Article - Public

2824480 - Admin unable to select any Account Code values in "Add Learning History with Finance" tool due to permission error

Symptom

When an admin is attempting to view and select Account Code values within the "Add Learning History with Finance" tool, they receive a permission error.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Navigate to Manage User Learning > Add Learning History with Finance
  2. Populate all the required values from Step 1 through to Step 6
  3. On Step 6, select Edit option for the Cost Center Account Codes field



  4. Now attempt to select 'add one or more from list'

    add one or more.jpg

  5. Permission error is generated

Cause

There is a missing workflow which needs to be added to the role associated to the administrator.

Resolution

  1. Identify the role which the administrator is using
  2. Add the Search Account Code workflow to the role and save.
  3. Request the administrator to try again and now they will have access to the Account Code search screen

    account codes.jpg

Keywords

account code, workflow, Add to Learning History with Finance, Search Account Code, Edit, do not have permissions, view this page , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , Problem

Product

SAP SuccessFactors Learning all versions