SAP Knowledge Base Article - Preview

2824536 - Search help for people on incident creation displays only one or no record

Symptom

When creating an incident, you use the Search Help (F4) to include a person (an injured person for example). The search displays one of the following results:

  1. Only shows the BP (Business Partners) user. No HR record is listed.
  2. Only shows the HR user. No BP record is listed.
  3. Nothing is displayed.


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Environment

  • SAP S/4HANA 1610
  • SAP S/4HANA 1709

Product

SAP S/4HANA 1610 ; SAP S/4HANA 1709

Keywords

search help, search, person, BP, business partner, partner, HR, HR data, link, list, duplicated records, duplicated, incident, injured person, , KBA , EHS-SUS-IM , Incident Management , EHS-MGM-INC , Incident Management , Problem

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