SAP Knowledge Base Article - Preview

2824536 - Search help for people on incident creation displays only one or no record


When creating an incident, you use the Search Help (F4) to include a person (an injured person for example). The search displays one of the following results:

  1. Only shows the BP (Business Partners) user. No HR record is listed.
  2. Only shows the HR user. No BP record is listed.
  3. Nothing is displayed.



  • SAP Enhancement package for SAP ERP, version for SAP HANA


SAP S/4HANA 1610 ; SAP S/4HANA 1709 ; SAP S/4HANA 1809 ; SAP S/4HANA 1909 ; SAP S/4HANA 2020 ; SAP S/4HANA 2021 ; SAP S/4HANA 2022 ; SAP S/4HANA 2023 ; SAP enhancement package for SAP ERP, version for SAP HANA all versions


search help, search, person, BP, business partner, partner, HR, HR data, link, list, duplicated records, duplicated, incident, injured person, , KBA , EHS-SUS-IM , Incident Management , EHS-MGM-INC , Incident Management , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.