2824558 - Error message raised without a Take Rule

• When an Employee tries to record an Absence, an Error message comes up on the UI like the way Error messages are displayed from Take Rules on Time Types.
• However, the Selected Time Type donot have a Take Rule to display an Error Mesage.
• How is the Error message coming up / being displayed on the UI?

• SAP SuccessFactors HCM Suite
• SAP SuccessFactors Employee Central

1. Record an Absence on UI, an Error message comes up
2. Check the Time type and notice that no Take Rules are configured

• This issue is due to Business rule(s) Set on HRIS Job Information element
• For the Absences of LOA type Time types, the Rules from Job Info section are executed as well

1. Run a Rule trace to identify what all rules are being triggered while applying the leave

2257064 - Employee Central - Business Rule Execution Log

2. Check for the rule on jobinfo parent and the country specific element as well on Manage Business Configuration and disable / modify it so that it doesnt prevent users from submitting leaves

SF, EC, Success factors, error message, take rule, time off, apply leave, leave of absence, LOA, Job Information , KBA , LOD-SF-EC-TIM , Time Off , LOD-SF-EC-JOB , Job Information , Problem