Symptom
- When an Employee tries to record an Absence, an Error message comes up on the UI like the way Error messages are displayed from Take Rules on Time Types.
- However, the Selected Time Type donot have a Take Rule to display an Error Mesage.
- How is the Error message coming up / being displayed on the UI?
Environment
- SAP SuccessFactors HCM Suite
- SAP SuccessFactors Employee Central - Time Off
Reproducing the Issue
-
Record an Absence on UI, an Error message comes up
- Check the corresponding Time type in Manage Data and notice that no Take Rules are assigned
Cause
- This issue is due to Business rule(s) Set on HRIS Job Information element
- For the Absences of LOA type Time types, the Rules from Job Info section are executed as well
Resolution
-
Run a Rule trace to identify what all rules are being triggered while applying the leave
KBA 2257064 - Employee Central - Business Rule Execution Log
2. Check for the rule on jobinfo parent and the country specific element as well on Manage Business Configuration and disable / modify it so that it doesn't prevent users from submitting leaves.
Keywords
SF, EC, Success factors, error message, take rule, time off, apply leave, leave of absence, LOA, Job Information , KBA , LOD-SF-EC-TIM-ABS , Absence error's - Calculations, Deductions, TT&ET , LOD-SF-EC-JOB , Job Information , Problem
Product
SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions
SAP Knowledge Base Article - Public