SAP Knowledge Base Article - Public

2824561 - Custom token in Offer Letter is showing the wrong label


When adding a token to an offer letter or an email template, the label for the custom token is displaying the old value


SAP SuccessFactors Recruiting Management


The label was not updated for en_GB in the Application XML, and the affected User's locale was en_GB


You will have to update the en_GB translation of the field label to the new value. There are two options

  1. Customer can do this themselves via Admin Centre - Manage Templates
  2. Contact your Implementation Partner who can make the XML change via Provisioning

See Also

2365214 - The Manage Templates Tool - Recruiting Management


Configure Custom Tokens, Offer Approval, Incorrect Label, E-mail , KBA , LOD-SF-RCM , Recruiting Management , Problem


SAP SuccessFactors Recruiting all versions