SAP Knowledge Base Article - Preview

2824598 - "Transformation error on import" When sending incident to SAP

Symptom

You are trying to send incident to SAP in "SAP Collaboration".But it failed with error message "Transformation error on import"(AI_CRM_IM_EXCH_OSS001).

transformation_error_1.png

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Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental


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Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

AI_CRM_IM_EXCH_OSS001, Transformation error on import, SEND_TO_SAP, SOLMAN_CUSTMSGMissing system or tenant number E , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem

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