Symptom
A user cannot overwrite a comment made by another user on the candidate profile.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Go to recruiting tab in instance
- Select candidate tab
- Search for a candidate
- Try and edit a comment in the comments section which was created by another user
- You will not be able to edit or remove the comment
Resolution
This is an expected behavior that you cannot edit or remove comments created by another user. A user will only be able to edit their own comments.
Please note API follows the same rules. The API user will only be able to edit comments that they created. If a user tries to update or remove a comment created by another user through API they will receive the following error message:
Cannot update a comment created by a different user. with the index 0
Keywords
CandidateComments , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , LOD-SF-RCM-API , Webservices & APIs , Problem