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SAP Knowledge Base Article - PreviewSymptom
You would like to add multiple ID values as ABC EFG XYZ in the Ticket ID field available in the Advanced Search of the Tickets view of the Service work center, but notice that the field does not accept the multiple values. (ABC EFG XYZ refer to ticket ID's in the system)
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Tickets; Service; Advanced Search; Multiple Values; Multiple Entries; Filter; Filtering; Ticket ID; ID; Cloud for Customer; C4C; , KBA , LOD-CRM-SRP , Service Request Processing , How To
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