SAP Knowledge Base Article - Public

2825017 - "Manage Data Purge" section not being displayed in Role-Based Permissions - SuccessFactors Platform


“Manage Data Purge” is not being displayed within Role-Based Permissions or “Manage Permission Roles”


SAP SuccessFactors HCM Suite


  1. "Data Retention Management" is not enabled in Provisioning (SuccessFactors’ back-end);
  2. A refresh on Role-Based Permissions Framework is required.


In the event of “Data Retention Management” is enabled in Provisioning and the permission section is still not being displayed, it is likely that refreshing the RBP Framework will solve the issue. In that case, please contact your SAP Partner or Customer Success team to request the RBP Refresh (from Provisioning). Please note that, from 1908 onwards, the RBP Refresh Framework will be available on a self-service tool, as described on KBA 2766870.

In case “Data Retention Management” is not yet enabled in Provisioning (SuccessFactors’ back-end), please follow KBA 2088065 and work with your SAP Partner or SAP Customer Success teams to have it enabled.

See Also

2766870 - RBP Refresh Framework FAQ

2088065 - Data Retention Management - Purge Data - Platform


manage data purge, data purge, rbp, role-based permissions, permissions, manage permission roles, data retention management , KBA , LOD-SF-PLT-RBP , Role Based Permissions , LOD-SF-PLT , Platform Foundational Capabilities , Problem


SAP SuccessFactors HCM suite all versions