Symptom
You have created and posted Goods and Service receipt(GSR) document . Supplier Invoice is also posted/paid with respect to the Goods receipt document.
You are still able to cancel the GSR document without cancelling the invoice document.
Environment
SAP Business ByDesign
Reproducing the Issue
-
Go to Goods and Service Receipts work center view
- Search for the respective Goods Receipt document which has a follow up invoice document
- Select Cancel button
- The Goods receipt is cancelled
Cause
System allows to cancel Goods receipt document even though invoice is created and is in any status, because in certain real-time scenarios, if the product needs to be exchanged, then the supplier invoice need not cancelled but only delivery document is cancelled and replaced with new one.
Resolution
Once you have canceled a goods and services receipt or goods return, it cannot be re-released or deleted.
If you want to restore a canceled goods and services receipt or goods return, you need to recreate the document in the Purchase Orders to Be Delivered view.
See Also
Keywords
Goods and service receipt, cancellation document , KBA , goods and service receipt , cancel gsr , AP-SIP-SIV , Supplier Invoice , How To