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2825398 - Token-Based SSO users not able to login

Symptom

Important: this KBA and it's respective instructions are dedicated only to token-based (MD5-based, SHA1-based, DES/3DES-based) SSO scenarios.

  • Some users are currently unable to login within the instance through token-based SSO method;
  • End users are being shown with the "Invalid login" page when attempting to login via SSO;
  • Users are facing issues with their token-based SSO URLs;


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Environment

SAP SuccessFactors HXM Suite

Product

SAP SuccessFactors HCM Suite all versions

Keywords

token-based, MD5-based, SHA1-based, DES/3DES-based, username, password, tklogin_key, expire, callerharsh , KBA , LOD-SF-PLT-SEL , SSO Errors & Logs , Problem

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