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SAP Knowledge Base Article - PreviewSymptom
You notice that after setting up a Facebook integration in your Cloud for Customer system, the error message Message Prioritization Settings are Not Maintained is displayed in the Facebook channel logs.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Message Prioritization Settings are not Maintained; C4C; Service; Facebook; Integration; Facebook Integration; Cloud for Customer; Error Message; Error; No se actualizan las opciones de priorización de mensajes; Message prioritization options are not updated , KBA , LOD-CRM-SRP , Service Request Processing , LOD-CRM-SC-SM , Social Media , How To
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