SAP Knowledge Base Article - Public

2825539 - Short Dump While Performing Address Validation in an Account


When you are performing address validation (DQM Micro Services enabled) in an Account, system throws Exception/Short Dump


SAP Cloud for Customer

Reproducing the Issue

  1. Go to Customers work center
  2. Edit an Account
  3. Go to Address tab
  4. Click the icon to validate the address


Cause for the issue is that you are using an URL in communication system (ADDRESS_VALIDATION) to call DQM


URL address to be maintained in Communication System (Address Validation in C4C)

  • This URL should be associated with the Data Quality Microservice.
  • If it is incorrect URL then it may cause a dump
  • The URL for Data Quality Microservice can be found by logging into your SCP account through the SCP Cockpit and navigating to Services -> Data Quality Services -> Application URL

Does SAP support third-party address validation?

  • SAP does currently not support third party address validation

Maintain the correct URL in communication system and try again to validate the address


KBA , LOD-LE-RC-ADR , Address , Problem


SAP Cloud for Customer core applications 1905 ; SAP Cloud for Customer core applications 1908 ; SAP Cloud for Customer core applications 1911